Visit http://fanjoy.co/track and input your order number AND email used to make the order. You will only be able to track your order if it has been shipped. Please allow at least 10 business days for items to print and ship after purchasing (reminder: business days do not include weekends or holidays).
Can't find your order number?
1) Check your spam folder and other email accounts
2) Email us! Hello@fanjoy.co with as much information as possible for us to locate your order (Name, email, product). Our Customer Service Team will be happy to assist you.
You can track your package's progress more closely through the shipping provider which is most likely USPS for domestic and DHL for international shipments. For international orders, once your items arrive to the destination country, final tracking will not be available, but your package should ship within 3-6 weeks.
In the event your item was marked as delivered by the Postal Service, we kindly ask that you reach out to your local post office. There may be a chance your item was prematurely scanned and marked as delivered. In the event this happens your item may be delivered a day or two after the fact. Should you not receive your item by then, please do not hesitate to contact us at firstname.lastname@example.org. Customer Service Team will be happy to assist you.